Privacy Policy

Introduction

PhuketProperty.co.uk (“we”, “us”, “our”) is committed to protecting your privacy and complying with UK and EU data protection rules (including the UK GDPR/Data Protection Act 2018 and the EU GDPR where applicable). This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use our website and services.

Data controller

The data controller for personal data collected through this website is PhuketProperty.co.uk.

Contact email:
talktogarytoday@gmail.com

Information we collect

We may collect the following categories of personal information when you interact with us:

• Identity & contact details: name, email address, phone or WhatsApp number that you provide via contact forms or direct messages.
• Property preferences: details you share about the types of properties or services you are interested in.
• Technical information: IP address, browser type, device type and analytics data collected automatically by cookies and similar technologies.
• Communications: copies or records of messages between you and us (email, WhatsApp, phone notes) where required for service provision or compliance.

How we use your information

We use personal data for purposes including but not limited to:

• Responding to your enquiries and providing property information or services you request.
• Sending property updates, newsletters or marketing where you have given consent.
• Managing, improving and operating our website and internal systems (analytics, security, troubleshooting).
• Complying with legal obligations and protecting our legal rights.

We do not sell your personal data to third parties.

Lawful basis for processing (GDPR)

Where the GDPR applies, our lawful bases for processing personal data include:

• Consent: when you opt in to receive marketing or newsletters.
• Contract: to take steps at your request prior to entering into a contract or to perform a contract (e.g. to arrange viewings or property introductions).
• Legal obligation: to comply with statutory or regulatory duties.
• Legitimate interests: for business administration, fraud prevention, network and information security, and to improve the services we offer (we balance these interests against your rights).

Cookies & similar technologies

We use cookies and similar technologies to collect website usage information so we can improve performance and user experience. Cookies may include:

• Essential cookies: required for site functionality (not optional).
• Performance/analytics cookies: to understand how the site is used and to help improve it.

You can control or delete cookies through your browser settings. Blocking cookies may affect certain features of the site.

Sharing and disclosure

We may share personal data only when necessary, for example:

• With trusted third-party service providers who help us run the website or provide services (e.g. hosting, analytics, CRM). We require such providers to protect your data and only use it for permitted purposes.
• With property agents or partners when you explicitly request we pass your details to them to assist your property search.
• When required by law, court order, or to protect our rights, safety, or property.

Data retention

We keep personal data only for as long as necessary to fulfil the purposes described in this policy, to comply with legal obligations, resolve disputes and enforce our agreements. Retention periods vary depending on the type of data and the reason for processing.

Security

We implement appropriate technical and organisational measures designed to protect personal data from accidental loss, disclosure or access by unauthorized persons. While we strive to protect your information, no transmission over the internet is fully secure — please take care when sending personal data to us.

Your rights

Depending on your jurisdiction you may have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data (where legal grounds allow).
• Withdraw consent to processing where consent is the basis.
• Request restriction of processing or to object to processing based on legitimate interests.
• Request portability of your personal data in a commonly used format.

To exercise any of these rights, please contact us at the email below. We may ask for information to verify your identity before responding.

Complaints

If you are not satisfied with our response to a data protection request, you have the right to lodge a complaint with a supervisory authority. In the UK this is the Information Commissioner’s Office (ICO). If you are in the EU, contact your local data protection authority.

Links to other websites

Our site may link to other websites. We are not responsible for their privacy practices — please review the privacy policy of any third-party sites you visit.

Updates to this policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Significant changes will be communicated where appropriate.

Contact us

If you have questions about this policy or want to make a data request, contact:

Email: talktogarytoday@gmail.com
Website: phuketproperty.co.uk

Optional: You may also contact us by phone or WhatsApp at the number you have for us. (If you want a phone number displayed here, replace this sentence with the number.)